Enterprise content management

Tame information chaos with enterprise content management

Businesses are struggling to manage information today. The volume of business data produced daily continues to expand exponentially1. And it’s not just documents and spreadsheets. Companies are flooded with highly diverse content from a variety of sources and systems – most of it is unstructured – including video, rich media, IoT data, analytics, email, audio, social media content, scientific data, websites and more.

This content can hold enormous business value – but only when employees can easily access it. Unfortunately, most companies have inadequate systems for storing and managing such content, leading users to spend 30% of their working day searching for information2.

Given the complexity and diversity of data today, many companies are turning to enterprise content management (ECM) systems to tame the chaos of information management. When you’re seeking a superior ECM solution, M-Files offers a next generation, intelligent information management platform that surpasses the benefits of traditional ECM technology.

ECM that truly connects your business

Connect all your enterprise content and support your business workflows with M-Files.

Why enterprise content management matters

For many organizations, interest in enterprise content management is driven by four critical priorities.

Increase security

As they try to stay productive, employees frequently use personal file-sharing apps to share confidential company information – even when these services are explicitly discouraged or banned. Yet unregulated use of these services is a serious security threat that could cause significant financial and legal damage.

Reduce paper

The average US worker uses 10,000 sheets of copy paper annually3. According to the IDC, nearly two-thirds of all companies have initiatives to reduce paper usage, yet a lack of solutions causes many to struggle in this effort.

Support mobile

While more employees are using mobile devices than ever, many companies have difficulty supporting this Bring Your Own Device (BYOD) trend. In fact, only 1 in 10 users feel they can search for documents quickly and easily using their mobile device4.

Manage data chaos

As the volume of data and documents continues to increase rapidly, so do the number of systems and repositories where information is stored. For many companies, the result is a growing sense of chaos. For example, while organizations have an average of four content management systems, 54% of unstructured content is saved outside of a CMS and is not accessible through it5.

A superior enterprise content management solution can effectively and efficiently organize, secure and process content from a growing number of sources. The challenge is choosing the most flexible and powerful technology – which is where M-Files excels.

Enterprise content management with M-Files

M-Files is an intelligent information management platform that connects all your enterprise content and supports business workflows while keeping your information secured and controlled.

M-Files connects your business content intelligently regardless of where it is originally stored – in your CRM or ERP, in network folders, in a traditional ECM solution, on SharePoint or any other system or application. When searching for content with M-Files, you won’t need to know where something is stored, but only what it is you’re trying to find. That means no more content silos – just a single source of truth and the ability to access content from anywhere.

No need for a single repository

Most enterprise content management solutions require a massive and costly data migration to a central repository. That’s not the case with M-Files. Our technology connects you to your content no matter where it’s stored, delivering immediate ROI by letting your workforce stay efficient from the get-go.

Enjoy a single view of content

By connecting your data, documents and content across a variety of systems, M-Files gives you a single view of content that you can access from anywhere using a desktop client, a web browser or a mobile app.

Work with familiar tools

With M-Files’ enterprise content management tools, you won’t need to give up your daily tools to manage your content. Instead, you can use Salesforce, Outlook, Google Workspace, Microsoft Teams or your other favorite tools to manage content and workflows.

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The Business Case for Enterprise Content Management

Discover how organizations are leveraging ECM to achieve positive bottom-line impact.

The benefits of working with M-Files

Faster search

Just type in what you’re looking for, and the content you need will be a click or two away.

Easy collaboration

M-Files keeps just one copy of any document, simplifying version control. To collaborate, just share a link to a document rather than emailing attachments back and forth.

Streamlined workflows

Set up workflows for documents, employees and projects, and let metatags guide each workflow stage.


The history of every change is automatically stored, so you can easily trace and restore documents to an earlier version.

Easy access and permissions

Using flexible access permissions, M-Files’ ECM solution makes it easy for the right people – and only the right people – to access a document.

Efficient organization

In M-Files, every document is tagged to describe the content – a much simpler and more effective way to organize than location-based systems. Tags can include the type of document, which customer or project it relates to, when the content expires, who created it and owns it and more.

Greater availability

M-Files can search and discover business-critical documents in legacy archives, using pattern recognition to surface relevant and valuable files.

Customize M-Files with open APIs

The ability to tailor M-Files’ ECM software to your needs is one of the greatest features of our platform.

Connect M-Files to your system with APIs

M-Files Application Programming Interfaces (APIs) make it easy to connect with other systems so you can find the content you need from wherever you are.

Implement M-Files wherever you want

M-Files is a cloud-ready solution. That means you can deploy it in the cloud, on premises or as a hybrid solution. The choice is yours, no matter what type of M-Files license you have. M-Files Ground Link provides an easy, efficient and secure connection from your cloud environment to on-premises repositories.

Integrate M-Files with your existing technology

M-Files integrates with most common line-of-business applications and with platforms like SharePoint, Salesforce, Microsoft 365 and other legacy enterprise content management solutions.

Configure M-Files your way

M-Files is a highly flexible platform that you can configure to support your own use cases and requirements.

How M-Files enables efficiency for your business?

Faster Search

What you need, when you need it. That is the way M-Files works. Fast, easy, and intuitive.

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You can use your favorite daily tools, such as MS Teams or Salesforce to manage your documents.

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Easy collaboration

Share content securely, and co-author documents simultaneously — wherever you work.

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Streamlined daily work

Let M-Files suggest tags for your documents and add workflows for faster processing.

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Why manage content with M-Files?

M-Files powers the world’s leading knowledge-work businesses, transforming how they store and access content in a digital, work-from-anywhere business environment. Unlike traditional enterprise content management systems or content services platforms, M-Files connects businesses and users to their data and content throughout the organization without upending existing processes or requiring data to be migrated.

With M-Files, users can quickly and easily find the content they need, regardless of where it is stored. M-Files enables seamless, streamlined remote work and collaboration and provides intelligent, automated document-based workflows. With M-Files, companies can simplify routine tasks, enabling employees to focus on higher priorities and work more productively.

Thousands of organizations in over 100 countries use M-Files to simplify document-intensive tasks, minimize human error, and streamline processes.


What is enterprise content management?

Enterprise content management (ECM) is the combination of strategies, practices and technologies companies use to store, manage and retrieve many different types of content.

What is enterprise content management vs. a document management system?

A document management system is a technology that helps to organize traditional documents – word-processing documents, spreadsheets, presentations and PDFs, for example. Enterprise content management goes beyond technology to also include strategies and methods for storing and organizing information. And an ECM solution can manage a broader range of structured and unstructured content, including images, audio, video, email, websites, social content and more.

What are the advantages of an enterprise content management solution?

Enterprise content management solutions make information easier to organize, protect and find. As a result, ECM technology helps businesses extract more value from their content, enables employees to be more productive, and reduces the time and effort required to manage content and documents.