Digital Client Experience
Offer a seamless experience and increase client loyalty and satisfaction
Simplify Client Experiences
Make digital collaboration so easy your clients can become real actors in your digital workspace.
Digital Client Experience
When we talk about Digital Client Experience, we mean an experience that is seamless and allows real two-way interaction. It is easy to use, customized, and helps streamline collaboration.
No need for file duplication and numerous emails – everything is available in one place: documents, people, discussions, processes, etc.
An optimized Digital Client Experience will enhance your client collaboration.
Optimized Client Collaboration
Are you able to efficiently service your clients any time, wherever they might be? This is what is expected of the leaders in their space. We bring everything into one view for you and your clients so that you can focus on service.
What do we mean by Digital Client Experience?
Seamless digital collaboration, ease of use, customized to your clients’ needs – that is the foundation of a good digital client experience. It helps you optimize client experiences and increase loyalty and satisfaction, thus increasing client retention.
Collaborative Workspace
Real collaboration requires two-way interaction. Your clients and staff need to be able to be real actors within the workspace.
External users, who can be added without additional costs, can easily contribute and submit data, for instance by filling in forms.
Digital Client Portal
Your clients expect excellent usability and customized service.
User experience is key when building digital client portals – without sacrificing your ability to brand the experience and boost brand recognition.
Enhance Client Collaboration with Secure Information Management
Seamless collaboration and strong security are essential for managing client relationships effectively. Many organizations struggle with securely sharing information, leading to inefficiencies and increased risks. M-Files Hubshare offers a smarter way to manage and share client data, ensuring secure document collaboration with advanced permissions and controlled access. With intuitive sharing features and built-in compliance, your team can work more efficiently while safeguarding critical information. Watch the video to see how it can transform your client interactions.
How Hubshare Makes Your Digital Client Experience Shine
With Hubshare, you can build an unlimited number of hubs—collaboration areas with your clients, partners, colleagues, or other stakeholders—and customize them to your needs.
How M-Files Enables Efficiency for Your Business
See M-Files In Action
Seeing is believing. Schedule a demo to learn more about simplified search, automatic workflows, intuitive user interfaces, and built-in integrations with existing applications and file systems.
What M-Files Hubshare Customers Say
"Document Security is much simpler, more flexible and transparent."
National Technology Director
Crowe UK
"With integrated process workflows, employees always have access to the right information. They also have full insight into projects and schedules with the added assurance of full compliance with current legislation and regulation.”
Partner
Facet Accountants
M-Files has made people's daily tasks much easier and less tedious, which means people are excited about their work; and it shows in their performance. This has created new levels of engagement and commitment."
Continuous Improvement Manager
Mitani